/* =========================================
   AUSTROBANK PORTAL - Paleta Oficial
   Negro · Blanco · Dorado
   ========================================= */

:root {
    --ab-black:       #1A1A1A;
    --ab-black-soft:  #2C2C2C;
    --ab-gold:        #C8902A;
    --ab-gold-light:  #E6B44C;
    --ab-white:       #FFFFFF;
    --ab-off-white:   #F8F8F8;
    --ab-gray-light:  #F2F2F2;
    --ab-gray:        #999999;
    --ab-gray-dark:   #555555;
    --ab-text:        #222222;
    --ab-border:      #E0E0E0;
    --ab-shadow:      0 2px 8px rgba(0,0,0,0.10);
    --ab-shadow-md:   0 4px 20px rgba(0,0,0,0.13);
}

/* ----- BASE ----- */
*, *::before, *::after { box-sizing: border-box; }

body {
    font-family: 'Poppins', 'Segoe UI', Arial, sans-serif;
    font-size: 14px;
    color: var(--ab-text);
    background: var(--ab-off-white);
    -webkit-font-smoothing: antialiased;
}

a { color: var(--ab-black); transition: color 0.15s; }
a:hover { color: var(--ab-gold); text-decoration: none; }

/* ----- NAVBAR ----- */
.ab-header {
    background: var(--ab-black);
    border-bottom: 3px solid var(--ab-gold);
    position: sticky;
    top: 0;
    z-index: 1030;
    box-shadow: 0 2px 12px rgba(0,0,0,0.35);
}

.ab-header .navbar {
    padding: 0;
    min-height: 62px;
}

.ab-header .navbar-brand { padding: 0.75rem 0; }
.ab-header .navbar-brand img { height: 38px; }

.ab-header .nav-link {
    color: rgba(255,255,255,0.80) !important;
    font-size: 0.75rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.8px;
    padding: 1.3rem 1rem !important;
    transition: color 0.15s;
    border-bottom: 3px solid transparent;
}
.ab-header .nav-link:hover {
    color: var(--ab-gold) !important;
    border-bottom-color: var(--ab-gold);
}

.ab-header .dropdown-menu {
    background: var(--ab-black);
    border: 1px solid rgba(255,255,255,0.1);
    border-top: 2px solid var(--ab-gold);
    border-radius: 0;
    margin-top: 0;
    min-width: 200px;
    box-shadow: 0 8px 24px rgba(0,0,0,0.4);
}
.ab-header .dropdown-item {
    color: rgba(255,255,255,0.75);
    font-size: 0.75rem;
    font-weight: 500;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    padding: 0.6rem 1.25rem;
    transition: color 0.15s, background 0.15s;
}
.ab-header .dropdown-item:hover {
    background: rgba(200,144,42,0.12);
    color: var(--ab-gold);
}
.ab-header .dropdown-divider { border-color: rgba(255,255,255,0.1); }

.btn-nav-login {
    background: var(--ab-gold) !important;
    color: white !important;
    border-radius: 0 !important;
    padding: 0.4rem 1.1rem !important;
    font-size: 0.72rem !important;
    font-weight: 700 !important;
    text-transform: uppercase !important;
    letter-spacing: 1px;
    border-bottom: 3px solid transparent !important;
    margin-left: 0.5rem;
    transition: background 0.15s !important;
}
.btn-nav-login:hover {
    background: var(--ab-gold-light) !important;
    color: white !important;
}

.ab-header .navbar-toggler {
    border: 1px solid rgba(255,255,255,0.2);
    padding: 0.35rem 0.65rem;
}
.ab-header .navbar-toggler-icon {
    background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' width='30' height='30' viewBox='0 0 30 30'%3e%3cpath stroke='rgba(255,255,255,0.8)' stroke-linecap='round' stroke-miterlimit='10' stroke-width='2' d='M4 7h22M4 15h22M4 23h22'/%3e%3c/svg%3e");
}

/* ----- BOTONES ----- */
.btn-austro {
    background: var(--ab-black);
    color: white;
    border: 2px solid var(--ab-black);
    border-radius: 0;
    padding: 0.55rem 1.5rem;
    font-size: 0.75rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 1px;
    transition: all 0.2s;
    cursor: pointer;
    display: inline-block;
}
.btn-austro:hover, .btn-austro:focus {
    background: var(--ab-gold);
    border-color: var(--ab-gold);
    color: white;
    text-decoration: none;
}

.btn-austro-gold {
    background: var(--ab-gold);
    color: white;
    border: 2px solid var(--ab-gold);
    border-radius: 0;
    padding: 0.55rem 1.5rem;
    font-size: 0.75rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 1px;
    transition: all 0.2s;
    cursor: pointer;
    display: inline-block;
}
.btn-austro-gold:hover {
    background: var(--ab-gold-light);
    border-color: var(--ab-gold-light);
    color: white;
    text-decoration: none;
}

.btn-austro-outline {
    background: transparent;
    color: white;
    border: 2px solid rgba(255,255,255,0.55);
    border-radius: 0;
    padding: 0.55rem 1.5rem;
    font-size: 0.75rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 1px;
    transition: all 0.2s;
    cursor: pointer;
    display: inline-block;
}
.btn-austro-outline:hover {
    border-color: var(--ab-gold);
    color: var(--ab-gold);
    text-decoration: none;
}

.btn-austro-outline-dark {
    background: transparent;
    color: var(--ab-black);
    border: 2px solid var(--ab-black);
    border-radius: 0;
    padding: 0.55rem 1.5rem;
    font-size: 0.75rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 1px;
    transition: all 0.2s;
    cursor: pointer;
    display: inline-block;
}
.btn-austro-outline-dark:hover {
    background: var(--ab-black);
    color: white;
    text-decoration: none;
}

/* ----- FORM CONTROLS ----- */
.form-control {
    border-radius: 0;
    border: 1px solid var(--ab-border);
    font-size: 0.85rem;
    color: var(--ab-text);
    background: white;
    padding: 0.6rem 0.875rem;
    transition: border-color 0.15s;
}
.form-control:focus {
    border-color: var(--ab-gold);
    box-shadow: 0 0 0 2px rgba(200,144,42,0.15);
    outline: none;
}

label {
    font-size: 0.72rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--ab-black-soft);
    margin-bottom: 0.3rem;
}

.input-group-text {
    background: var(--ab-gray-light);
    border-color: var(--ab-border);
    font-size: 0.85rem;
    border-radius: 0;
    color: var(--ab-gray-dark);
}

.custom-file-label {
    border-radius: 0;
    border-color: var(--ab-border);
    font-size: 0.85rem;
}
.custom-file-label::after {
    background: var(--ab-black);
    color: white;
    border: none;
    border-radius: 0;
}

/* ----- STATUS BADGES ----- */
.status-badge {
    display: inline-block;
    font-size: 0.68rem;
    font-weight: 700;
    padding: 0.25em 0.7em;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    border-radius: 0;
}
.status-abierto    { background: #E8F5E9; color: #2E7D32; border-left: 3px solid #43A047; }
.status-respondido { background: #EEEEEE; color: #424242; border-left: 3px solid #757575; }
.status-esperando  { background: #FFF8E1; color: #F57F17; border-left: 3px solid #FFA000; }
.status-en-proceso { background: #E3F2FD; color: #1565C0; border-left: 3px solid #1E88E5; }
.status-cerrado    { background: #F5F5F5; color: #757575; border-left: 3px solid #9E9E9E; }

/* ----- TICKET CARDS ----- */
.ticket-card {
    background: white;
    border: 1px solid var(--ab-border);
    border-left: 4px solid var(--ab-border);
    padding: 1rem 1.25rem;
    margin-bottom: 4px;
    transition: border-left-color 0.15s;
}
.ticket-card:hover { border-left-color: var(--ab-gold); }
.ticket-card .ticket-num {
    font-size: 0.7rem;
    font-weight: 700;
    color: var(--ab-gray);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}
.ticket-card .ticket-subject {
    font-size: 0.875rem;
    font-weight: 600;
    color: var(--ab-text);
    text-decoration: none;
}
.ticket-card .ticket-subject:hover { color: var(--ab-gold); }
.ticket-card .ticket-meta { font-size: 0.75rem; color: var(--ab-gray); }

/* ----- MENSAJES TICKET ----- */
.message-card {
    border: 1px solid var(--ab-border);
    margin-bottom: 1rem;
    overflow: hidden;
    border-radius: 0;
}
.message-card .card-header {
    font-size: 0.8rem;
    font-weight: 700;
    padding: 0.65rem 1.1rem;
    border-bottom: 1px solid var(--ab-border);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}
.message-user { border-left: 3px solid var(--ab-gold); }
.message-user .card-header { background: #FBF7EE; color: #7a5a1a; }
.message-staff { border-left: 3px solid var(--ab-black); }
.message-staff .card-header { background: var(--ab-gray-light); color: var(--ab-black); }
.message-content { font-size: 0.875rem; line-height: 1.75; padding: 1rem 1.1rem; }

/* ----- ALERTS ----- */
.alert { border-radius: 0; font-size: 0.85rem; border: none; border-left: 4px solid transparent; }
.alert-danger  { background: #FDE8E8; color: #7B241C; border-left-color: #C0392B; }
.alert-success { background: #E9F7EF; color: #1E8449; border-left-color: #27AE60; }
.alert-info    { background: #EBF5FB; color: #1A5276; border-left-color: #2980B9; }
.alert-warning { background: #FEF9E7; color: #9A7D0A; border-left-color: #F39C12; }
.alert-secondary { background: var(--ab-gray-light); color: var(--ab-gray-dark); border-left-color: var(--ab-gray); }

/* ----- FOOTER ----- */
.ab-footer {
    background: var(--ab-black);
    color: rgba(255,255,255,0.6);
    font-size: 0.8rem;
    padding: 2.5rem 0 0;
    border-top: 3px solid var(--ab-gold);
}
.ab-footer h6 {
    color: white;
    font-size: 0.7rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 1.5px;
    margin-bottom: 1rem;
    padding-bottom: 0.5rem;
    border-bottom: 1px solid rgba(255,255,255,0.1);
}
.ab-footer a {
    color: rgba(255,255,255,0.55);
    display: block;
    margin-bottom: 0.4rem;
    text-decoration: none;
    font-size: 0.8rem;
    transition: color 0.15s;
}
.ab-footer a:hover { color: var(--ab-gold); }
.ab-footer-bottom {
    border-top: 1px solid rgba(255,255,255,0.08);
    margin-top: 2rem;
    padding: 1rem 0;
    text-align: center;
    font-size: 0.72rem;
    color: rgba(255,255,255,0.35);
}

/* ----- PAGINATION ----- */
.page-link {
    font-size: 0.8rem;
    color: var(--ab-black);
    border-color: var(--ab-border);
    border-radius: 0 !important;
    margin: 0 1px;
}
.page-link:hover { background: var(--ab-gold); color: white; border-color: var(--ab-gold); }
.page-item.active .page-link { background: var(--ab-black); border-color: var(--ab-black); }

/* ----- UTILITIES ----- */
.text-gold  { color: var(--ab-gold) !important; }
.bg-black   { background: var(--ab-black) !important; }
.eyebrow {
    font-size: 0.68rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 2px;
    color: var(--ab-gold);
    display: block;
    margin-bottom: 0.6rem;
}
.section-divider {
    width: 48px; height: 3px;
    background: var(--ab-gold);
    margin: 0.75rem 0 1.25rem;
    display: block;
}

/* =========================================
   RESPONSIVE
   ========================================= */

@media (max-width: 767.98px) {

    /* Navbar colapsado */
    .ab-header .navbar-collapse {
        border-top: 1px solid rgba(255,255,255,0.08);
        padding: 0.5rem 0;
    }
    .ab-header .nav-link {
        padding: 0.7rem 1rem !important;
        border-bottom: none !important;
        border-left: 3px solid transparent;
        margin: 0;
    }
    .ab-header .nav-link:hover {
        border-bottom-color: transparent;
        border-left-color: var(--ab-gold);
    }
    .btn-nav-login {
        display: block !important;
        margin: 0.4rem 1rem 0.25rem !important;
        text-align: center !important;
        padding: 0.5rem 1rem !important;
        width: calc(100% - 2rem) !important;
    }
    /* Dropdown inline en mobile */
    .ab-header .dropdown-menu {
        position: static !important;
        float: none;
        transform: none !important;
        box-shadow: none;
        border: none;
        border-top: 1px solid rgba(255,255,255,0.06);
        border-radius: 0;
        margin: 0;
        padding: 0.25rem 0;
        background: rgba(255,255,255,0.04);
    }
    .ab-header .dropdown-item { padding-left: 2.5rem; }

    /* Footer */
    .ab-footer-bottom .container > span:last-child { display: flex; flex-wrap: wrap; justify-content: center; }

}

@media (max-width: 575.98px) {

    body { font-size: 13px; }

    /* Hero botones en columna */
    .hero-actions {
        flex-direction: column;
        align-items: center;
    }
    .hero-actions .btn-austro-gold,
    .hero-actions .btn-austro-outline {
        width: 100%;
        max-width: 280px;
        text-align: center;
    }

    /* Reducir padding en cards de formulario en mobile */
    .login-card,
    .register-card,
    .simple-card,
    .confirm-card {
        padding: 1.75rem 1.1rem !important;
    }
    .form-card { padding: 1.5rem 1rem 2rem !important; }

    /* Ticket view */
    .ticket-header-bar { padding: 1rem 1.1rem; }
    .ticket-header-bar h2 { font-size: 0.92rem; }
    .meta-row { gap: 0.75rem; }
    .reply-card { padding: 1.1rem; }

    /* Dashboard */
    .dash-header { padding: 1rem 0; }
    .dash-header h1 { font-size: 0.95rem; }

    /* Badges más pequeños */
    .status-badge { font-size: 0.6rem; padding: 0.2em 0.5em; }

    /* Mensajes en ticket view */
    .msg-head { flex-wrap: wrap; gap: 0.15rem; }
    .msg-head .when { font-size: 0.68rem; width: 100%; }

    /* Footer texto centrado */
    .ab-footer-bottom .d-flex {
        flex-direction: column !important;
        align-items: center;
        gap: 0.5rem !important;
        text-align: center;
    }

}